MMT working on behalf of Adams Offshore have resolved the issue of a reliable ENC database for the Microplot 7 ECDIS installed on the Adams Challenge, following a period of difficulties with their previous database.
MMT, in conjunction with Jeppesen C-Map implemented the new Jeppesen Primar database on the vessel, which has subsequently enjoyed trouble free chart management.
Adams Offshore are so impressed by the solution that they are considering a roll out the Jeppesen Primar service across their fleet of dive support and offshore supply vessels.
The following communique was issued by Jeppesen Marine following implementation of the service by MMT and expressions of satisfaction by Adams Offshore:
ADAMS OFFSHORE CHOOSES JEPPESEN PRIMAR ECDIS SERVICE
EGERSUND, NORWAY, November 30, 2009 – Jeppesen Marine announces that Adams
Offshore is considering installing its Jeppesen Primar ECDIS Service across its fleet of dive
support and offshore supply vessels operating worldwide. The UK-based Adams Offshore
company first installed the Jeppesen service after running into difficulties with the operation
of a competing global ENC service on a vessel in the US Gulf of Mexico. The Jeppesen
Primar ECDIS Service provides mariners with easy access to the most authoritative charts
available, from the world’s leading provider of marine electronic charts.
Adams Offshore installed the Microplot 7 ECDIS on Adams Challenge, a 2009-built offshore support vessel. This system had problems with the installed ENC/ECDIS Service and with license renewals for the Gulf of Mexico, where the vessel was operational on assignment for EPIC. Adams Offshore’s technical partner, Mobile Marine Technology, identified the problem as difficulty downloading and obtaining chart licenses from the ENC provider.
“We had technical support on the vessel for a week. At the end, we concluded that the
supplier had a problem with its database in the Gulf region,” said Adams Offshore Technical
Manager R. Rajeev Kumar. “Then, we tried the Jeppesen Primar ECDIS Service as a back-up while we tried to resolve the problems. Eventually, the vessel’s captain and I decided simply
to use the Jeppesen service on both the back-up and primary ECDIS. Since then, chart
management has run smoothly.”
Adams Offshore installed the Jeppesen Primar ECDIS Service on Adams Challenge in October. Kumar reports that since then the system has been operational problem-free. Based upon this experience, Adams Offshore chose to equip both of Adams Challenge’s ECDIS systems with the Jeppesen Primar ECDIS Service, then to install the same service on its Adams Aquanaut offshore support vessel. Kumar confirms that the company plans to use the Jeppesen Primar ECDIS Service across its fleet.
“We are very excited about this business for Adams Offshore. The Jeppesen Primar ECDIS Service is meant to provide a single, cost-effective and, of course, user-friendly source for official navigational data,” said Jeppesen Marine Marketing and Communications Manager Willy Zeiler. “This instance shows the value of a service that is reliable and easy-to-use. It is this commitment to users’ needs that lies behind our service and all of our solutions.” He continued: “In this case, it seems that the customer was wrongly informed by a competitor that the Jeppesen Primar ECDIS Service is not a source of official ENC chart data. We are happy to see that serious operators like Adams Offshore are able to see through these tactics.
The Jeppesen Primar ECDIS Service combines official chart data with easy operation, including simple downloads, pay-as-you-go licensing, online updates and value-added information like weather and route planning.”
